A Meeting Held between ATRA and Telecom Companies

ATRA senior officials organized a meeting with representatives of telecom companies regarding customers’ complaints in terms of low quality of telecom and internet services, call drops, SIM registration and other issues related to telecom sector.

Mr. Omar Mansoor Ansari, ATRA Acting-Chairman, posed the complaints with the representatives and asked them to address the complaints soon and take necessary actions thereof.

Supporting process for addressing customer’s complaints, the companies’ representatives later on shared their suggestions and problems with ATRA senior officials. The senior officials stressed on addressing the shared problems and pledged them multilateral cooperation.

It is worth mentioning that such meetings are held as far as the complaints are addressed and the customers are content.